Reliable IT Support Built for Critical Operations
WestPoint MSP delivers fully managed IT support designed for environments where reliability, security, and responsiveness are essential. We act as an extension of your internal team, ensuring systems remain stable, secure, and properly maintained.
Our managed IT services cover the full lifecycle of your technology—from onboarding new users to maintaining infrastructure performance—while minimizing downtime and disruption.
All Sectors of our Standard Managed IT Services Includes
- Tier 1–3 technical support
- Remote-first support model with on-site support as approved
- Step-by-step, user-friendly troubleshooting
- Ticket creation, tracking, escalation, and resolution
- User account provisioning and deprovisioning
- Password resets, MFA, and SSO support
- New hire onboarding and employee offboarding
- Executive and VIP support when required
- Endpoint monitoring and alerting
- Operating system patching and update management
- Antivirus and Endpoint Detection & Response (EDR)
- Mobile Device Management (MDM) via Microsoft Intune
- Device encryption enforcement
- Asset inventory and lifecycle management
- Firewall, router, and switch monitoring
- VPN and secure remote access support
- Network performance and uptime monitoring
- Secure Wi-Fi configuration
- ISP and telecommunications coordination
- Network documentation and topology diagrams
- Windows and Linux server monitoring
- Patch management and maintenance
- Active Directory and Azure AD (Entra ID) administration
- File and application server support
- Identity lifecycle management
- Role-based access control (RBAC
- Microsoft 365 tenant administration
- Exchange Online, Teams, SharePoint, and OneDrive support
- License management and optimization
- Azure and cloud resource monitoring
- Conditional Access and identity security policies
Security-first. Compliance-aware. Built to scale.